Amazon Support

Amazon is the biggest online retailer. Most people have purchased something from Amazon, or at least visited their website. If you want or need something, more than likely, it is sold on Amazon. They have quickly become one of the largest retailers in the world. Not only are they a large retailer, but they offer many services and options for both individuals and companies, including their popular cloud services.

How Does Amazon Remain At The Top

One of the main reasons that customers come back to Amazon time after time is the amazing customer service that they receive. They have been ranked number one in customer service in many different surveys for many years in a row. Whenever you need help, Amazon has agents ready and willing to help you twenty four hours a day. You can call, chat, or email Amazon’s Customer Service whenever you need help placing an order, with an existing order, a problem with an order, or simply need a question answered. Their service is the best in the business.

Prime Keeps Consumers Returning Consistently

Amazon Prime is one of the biggest draws for people to return to Amazon. The yearly membership allows Prime members to receive two day shipping on most items sold by Amazon. Not only do you receive two day shipping, but there are many other perks associated with the Prime Membership, including phone support. Video streaming is one of the most popular perks. Amazon offers many movies and tv shows for people to stream on their devices all included in their yearly fee. Amazon even has their own exclusive programming for Prime members now. They also offer a similar streaming music service, where their members can stream new and popular music. If you take lots of photos and want a way to back those photos up to the cloud, Amazon offers unlimited photo storage on their cloud to their Prime members. You can set the app on your phone to automatically upload all your new photos to their cloud, automatically saving your memories. You can also save them from your computer. If you own a kindle, Prime members can check books out from Amazon’s lending library, reading some of their favorite books for free.

Two Hour Delivery Available in Select Cities

Amazon Prime Now is available in some cities and areas. This service allows Prime members to get items delivered to their door in two hours or less. Only specific items are available with this service, but thanks to the fast delivery, items like Ice Cream are even offered for delivery. This makes it easy for people on the go to get items, even groceries, they need to have delivered, fast and easy. Prime Pantry is another way for members to get staple pantry and grocery items delivered to their door at every day low prices. Subscribe and Save is yet another way for members to save on their grocery bills. Items that people purchase on a regular basis can be set up for automatic deliveries on a schedule that they choose. They then receive a discount for those essential household and food items.

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